Refund policy

Refund Policy – Vyrelle

At Vyrelle, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return within 14 days of receiving your order.

Eligibility for Returns

Items must be:

  • Unused and unworn
  • In original condition and packaging
  • Free from damage or alterations

Non-Returnable Items

For hygiene and quality reasons, certain items such as intimate wear, customized products, or final sale items may not be eligible for return.

Refund Process

Once your return is received and inspected, approved refunds will be issued to the original payment method within several business days.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos for assistance.